Welcome to Remofirst! We’ve created this guide to help walk you through the employee onboarding experience and answer any questions about how the process works.
We’ve also included answers to frequently asked questions, a glossary, and links to more detailed information about how to perform specific tasks on our platform, such as uploading documents and requesting time off.
Let’s dive in!
What is Remofirst?
Remofirst is a global employment platform, also known as an Employer of Record (EOR), that helps companies hire great talent anywhere in the world.
Your employer partnered with us to manage all of the day-to-day human resources details for your employment in the country where you live.
Practically speaking, this means Remofirst takes care of:
- Creating your employment agreement
- Paying your salary in your local currency
- Handling all local taxes
- Coordinating your benefits
- Maintaining full legal compliance with local laws
We legally employ you through our local team in your country. However, your day-to-day working relationship will be with the company for which you’re providing services.
Essentially, Remofirst works “behind the scenes” to ensure everything functions smoothly on the HR side of your employment.
How Does the Remofirst Onboarding Process Work?
Step 1: Information Collection
Your Hiring Success Manager (HSM) will compile the relevant information for your employment agreement and handle the onboarding process.
Step 2: Invitation to the Remofirst Platform
You’ll receive an invitation to join the Remofirst portal where you can upload the employment documents required for compliant onboarding.
Step 3: Create Employment Agreement
Remofirst provides you with an employment agreement, ensuring it aligns with local laws and regulations in your country.
Step 4: Finalize & Sign Contracts
Review the final version of the contract, ask your HSM if you have any questions, and then sign the agreement to confirm your employment.
Step 5: Benefits Enrollment
You’ll be enrolled in the statutory benefits of your home country and any additional benefits that Remofirst may provide.
Step 6: Onboarding Complete & First Payroll
Once your onboarding is complete, we’ll provide details about your first payroll. We’ll also share resources and contacts for ongoing support.
What Tasks Can I Perform on the Remofirst Platform?
The Remofirst platform allows you to perform a variety of HR-related actions. This includes:
- Submit expenses to your manager for payment
- Request leave, including vacation and sick leave
- View and manage your leave, including days taken and the remaining balance
- View your employment agreement and other legal documents
If applicable, you can manage your RemoHealth benefits through the platform.
You may also have access to a local platform for additional documentation and employment workflows.
Frequently Asked Questions
How Does the Contract Work?
Our local team in your country will create your employment contract. It will comply with and be governed by your country’s laws and specify if your employment is full-time, part-time, or hourly.
How Is My Salary Paid?
Your net salary, which is your monthly gross salary minus the required employee taxes, insurance, and social security costs, will be deposited to your bank account in your local currency by Remofirst.
How Can I Trust That Remofirst Will Protect Me?
Remofirst is one of the fastest-growing global employment platforms in the EOR space. We work with well-established and vetted partners in all the countries we service, ensuring you are protected via your employment agreement. We also ensure that your employment is compliant with local employment laws.
Additionally, we strictly adhere to GDPR and are ISO 27001 certified, ensuring that your personal information is managed with the highest levels of security and confidentiality.
How Will My Benefits Work?
You will have access to all of the statutory benefits in your country. In some cases, Remofirst may also provide private health insurance if this fits within the applicable policies of the company for which you provide services.
I Have Questions About My Employment, Who Should I Contact?
If you have questions about your day-to-day work assignments, contact your direct manager at the company for which you provide services.
If you have questions about payroll, benefits, taxes, or other HR-related topics, email us at employeecare@remofirst.com.
Glossary
Employer of Record (EOR)
An EOR is an organization that handles international hiring, payroll, and compliance on a company’s behalf. Utilizing an EOR allows businesses to employ globally without opening local entities or risking local employment law violations.
Remofirst
Remofirst is an all-in-one platform enabling clients to hire global talent effortlessly across 180+ countries. With Remofirst, businesses can onboard talent without the need for legal entities or local payroll setups in each country.
Hiring Success Manager
These are Remofirst employees who will assist you with the onboarding process.
Employee Care Associates
Our Employee Care Associates will be your point of contact for support, benefits, payroll, etc. They will connect you with the appropriate contacts for any issues and ensure your success with
Remofirst’s services.
Local Team
Your local team is composed of our partners in your home country who are responsible for handling your local payroll and formal employment needs for taxation and other legal purposes.
Benefits
These are perks and advantages offered to you through our local team partners. Benefits may include health insurance (e.g., medical, dental, vision), work equipment, and other employment-related services.
Help Center Articles
Our Help Center provides more details about navigating the Remofirst platform, including how to perform specific tasks.
Onboarding
How to upload the required documents
How to activate an account as an employee
Time Off Requests
How to request time off and review requests
Benefits/Expenses
Where can I access my health insurance?
Security
Securing your Remofirst Account with 2FA
